Human Resources

The Department of Human Resources serves over 4,000 City employees and numerous members of the public each day. Our mission statement is to provide excellent human resource services in a positive, professional, and proactive manner.

The City of Miami (City) is an equal opportunity employer, and it is the policy of the City to prohibit discrimination in all terms and conditions of employment on the basis of an individual’s race, color, age, national origin, religion, gender, pregnancy, disability, sexual orientation, or retaliation for reporting same.

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For Employment Questions, please call (305) 416-2170.


Office of the Director 305-416-2100

Compensation 305-416-2193

Employment 305-416-2170

Records 305-416-2111

Testing 305-416-2112

Labor Relations 305-416-2060

Training 305-416-1998

Pre-Employment & Medical 305-416-2113*

*Contact 305-416-1700 for medical insurance or other group benefit inquiries


Responsible for the administration of the City's compensation plans and performance management systems, as well as creating and updating classifications.



The Department of Human Resources is the official custodian of personnel records.  The Records Division is responsible for maintaining all employee and employment records, responding to public records requests, and completing employment verifications. 

305-416-2111 Fax 305-400-5181

Training Division

The Training Division of Human Resources is responsible for coordinating the City's training programs, organization development, and special projects. We assist employees with their mandatory City training requirements under APM 1-10, as well as provide professional development trainings, management and supervisory trainings, and performance management coaching.


Testing & Validation

The Testing and Validation Division is responsible for initial skills testing and screening of applicants to determine eligibility for a position. We are also responsible for all competitive examinations, promotional examinations, and employment interviews in the classified service. The Division ensures valid examination and interview procedures in accordance with the Federal Uniform Guidelines for Employee Selection Procedures, as well as compliance of test construction and test development to other applicable federal standards.               


Medical and Pre-Employment

Responsible for all Citywide activities concerning pre-employment/post-offer process, medical examination services and drug testing services while ensuring compliance with City protocols, policies, and procedures, Florida Statues, Federal Guidelines, grant compliance and various Industry Standards, etc., as it relates to pre-employment drug testing, medical examination, criminal background, driver's license check, credit checks, E-Verify, I-9 Employment Authorization, CDL and Non-CDL drug and alcohol testing, Fitness for Duty, and Return to Work for non-workers compensation processes.

Judith Perez Almeida, HR Technician I, 305-416-2134*, fax # (305) 400-5178. 

James Concepcion, Human Resources Medical Supervisor (305) 416-2113*

*Medical insurance information, other group benefit inquiries and on the job injuries. Contact Risk Management at (305) 416-1700.


The Recruitment Division is responsible for providing courteous and efficient service to employees and the general public relative to the recruitment, application and selection process.  This includes application and resume screening to determine eligibility for all City positions; resume evaluation and career counseling.  Our services are provided within the guidelines of the Civil Service Rules; local, state and federal laws and best practices in the field of Human Resources. The Employment staff also participates in career fairs and other outreach recruitment efforts to provide the most qualified employees for our residents. 

For assistance on Employment matters, please contact the Employment Office at 305-416-2170. 

Labor Relations

Labor Relations provides City departments and employees with sound guidelines on how to manage human resources effectively and efficiently. It is also responsible for documenting, developing and implementing policies, procedures and mandates that support the City's mission. This includes taking a leadership role in administering grievances, discipline, and contractual benefits. Additionally, Labor Relations monitors compliance with federal, state and local laws, and conducts investigations including violations of the City's Administrative Policies (“APMs”). Labor Relations, via the Chief Negotiator as designated by the City Manager, negotiates and implements the City's collective bargaining agreements(CBAs) with the appropriate unions: AFSCME, Local 1907; AFSCME Council 79,Local 871; FOP; and IAFF.  305-416-2060


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