Report Flooding

Do you want to report flooding in the street, a suspected problem with a storm drain, or otherwise need assistance related to a storm or flooding? The City is partnering with ISeeChange to launch the City of Miami’s FloodTracker to track and document flooding, storm impacts, and drainage concerns with Miami residents. Your report will be forwarded to the appropriate City department to respond to issues as quickly as possible, and you can also use the tool to report issues outside of regular work hours or on the weekend. Community feedback over time will be considered in the development of our citywide stormwater master plan. You can also continue to use 311 to report flooding issues. We appreciate hearing from you!

If this is an emergency, please call 911.

Keep in mind:

  • To use this service, the flooding issue must be within City of Miami limits. (You can use our tool to search an address. City of Miami is in the highlighted area). 
  • This service does not apply to flooding inside your home.
  • If the water is continuously going down, this is likely not flooding or a clogged drain, and you likely do not need to report it.

Report Online

Please take a photo or video of the flooding or the issue with a storm drain before completing the form. You can submit this online from a computer or your mobile device. Both FloodTracker and 311 reports will be routed to the necessary department for response.

REPORT ON FLOODTRACKER

REPORT ON 311

Report by Phone

Report the Problem

Call 311 to report the flooding or clogged storm drain, please have the direct location/address available to the best of your ability.

We Will Fix It

Thank you for your report, the cause of concern will be addressed.