How to use ProjectDox

ProjectDox (part of the ePlan Review) is a web-based solution that lets customers initiate and complete the plans submission, review and approval process online, rather than using a manual, paper-based process.  

You will require a ProjectDox account to upload drawings and supporting documents when applying for Building permits, Resilience and Public Works permits, Department of Planning and Office of Zoning permits.

Steps

NOTE: If this is your first time using this platform, we recommend you have two windows open on your computer during this process - one with the below instructions, and one with the ProjectDox Portal, so you can make progress in real time.

Create a New User Account

  • If you already submitted a building permit application in iBuild, you may have received an "invitation" email to sign up for ProjectDox. Use the link provided to open an account.  

OR 

NOTE: You MUST use the same email address for iBuild and ProjectDox. A valid email address is required for ProjectDox notifications, including upload tasks, project updates, and review comments. 

  • Create a password and enter it twice.  

NOTE: Password must be 8–10 characters long and include at least one uppercase letter, one lowercase letter, and one number. Special characters are not allowed. 

  • Click the Create My Account button. 

Verify Account

  • You will receive an email with an activation link, instructions, and your Verification Code. 
  • Click the link provided and enter the verification code to activate your account. 

NOTE: If you experience any difficulty with the verification process, please contact ePlan Technical Support by email to eplantechsupport@miamigov.com.  

Log In

Once you have successfully activated your account, visit the ProjectDox Portal to login.

  • Enter your email address.
  • Enter your password.
  • Click the Login button.

NOTE: If you have forgotten your password, click the Forgot Password link to change your password using the email you used to create your account and follow the instructions. 

Begin Using ProjectDox

The City of Miami Electronic Plan Review Portal offers access and shortcuts to the online permitting platforms iBuild, iPW, OAS (Online Application Submission) and links to Request a Pre-Application Meetings, Search Property on Maps, Make Payment Online and more. 

If you have already applied for a Building, Public Works, Planning or Zoning permit, you must navigate to "Manage Your Plans Reviews" and click the Go to ProjectDox button. This section allows you to access your projects and upload documents, drawings, and other required files. You can also review and manage applications (now called projects) that have already been submitted to the City of Miami, including responding to correction requests from City staff. If your Building application is not listed, your email address may not match. Please contact eplantechsupport@miamigov.com

Complete Your Tasks

When managing an existing project, you will have to complete required tasks in ProjectDox. Please complete the first and any additional tasks as soon as possible. 

NOTE: If you don't know or are not sure how to name and upload files, please visit our Submit Plans (Drawings) & Documents Electronically  page for specific details and instructions. Your documents must be named properly or they won't be accepted. 

Respond to Comments

  • Click on the discuss tab when you are in your project to send questions to the City of Miami staff. Review Comments will be show when you receive a task to complete.  
  • Click the review tab to view and respond to important plan review comments.  
  • To complete additional tasks please be sure to make all requested corrections and upload your new documents.  

NOTE: If you are requested to make corrections and reupload documents, you must use the same file name as the original document. Do not change its file name.