How to Schedule a Virtual Building Inspection

The City of Miami Building Department offers virtual inspections for eligible permits. Virtual inspections allows an inspector to review certain permitted work remotely, using a video call through Microsoft Teams or WhatsApp. 

  • YOUR REQUEST MUST BE SUBMITTED BY 3:00 PM
  •  You must have the WhatsApp application downloaded to your device. 
  • You don't need to have a Microsoft account to do the inspections via Teams. 

Virtual inspections are intended to provide a convenient inspection option when the work can be clearly viewed through a live video connection. Not all inspections qualify for virtual inspections. The Building Department may require an in-person inspection at any time if the inspector determines that the work cannot be properly verified remotely, if site conditions are unsafe, if additional verification is needed, or if the virtual connection is unstable. 

IMPORTANT: Virtual inspections are not allowed for threshold-building structural inspections or other inspection types excluded by the Building Department. 

For a list of eligible items for the Virtual Building Inspection service, please visit this page

Instructions

Step 1.Before You Request a Virtual Inspection

  • Make sure the work is complete and ready for inspection. 
  • The permit is active and eligible for inspection. 
  • The inspection type is within the allowed scope of virtual inspections. 
  • The correct contact name, phone number, and email address are listed on the permit and have been provided to the Help Desk operator. 
  • The site has reliable 4G, cellular, or Wi-Fi connectivity. 
  • The site is safe, accessible, and well-lit. 
  • The device that will be used for the inspection if fully charged and has a working camera and microphone. 
  • Required documents, approved plans, drawings, photos, or other information is available for the inspector to review. 

Step 2.How to Request a Virtual Inspection

(Building Department ONLY)

VIRTUAL INSPECTIONS MUST BE REQUESTED BY 3:00 PM, USING THE FORM BELOW, ON THE DAY PRIOR TO THE INSPECTION.

You may request a virtual inspections in one of two ways: 

If You Already Scheduled an Inspection in iBuild:

If you already requested a regular inspection via iBuild, and your project is eligible for a virtual inspection, you may contact the Building Help Desk and request that your inspection be scheduled in the virtual format for the following day

If You Have NOT Scheduled the Inspection Yet: 

If you have not yet schedule the inspection via iBuild, and your project is eligible for a virtual inspection, you must contact the Building Help Desk and request that your inspection be scheduled in the virtual format for the following day.

For both options, you must be ready to provide: 

  • Permit number
  • Property address
  • Inspection type
  • Contact name
  • Contact phone number
  • Contact email address

SUBMIT A VIRTUAL INSPECTION REQUEST

Step 3.What Happens After Your Request a Virtual Inspection

After your request is received via the Building Department, City staff will review and coordinate the virtual inspection request. 

You will receive a call from the inspector on the morning of the inspection providing the time for the virtual inspection appointment, and the inspector will text a link for the virtual inspection.