Request a New or Repaired Bus Shelter

The City of Miami reviews requests for new bus shelters and works with Miami-Dade County and the City’s shelter contractor to evaluate eligible locations. Residents are encouraged to suggest existing bus or trolley stops where a shelter may improve rider comfort and accessibility. Each requested location will be reviewed for feasibility, including available space, ADA accessibility, site conditions, and other applicable requirements.
 
This form may also be used to request repairs to an existing bus shelter or bench.

Steps

Confirm Eligibility

You can only request a new bus shelter at existing bus or Trolley stops within the City of Miami, or request a repair to an existing shelter or bench.

Take Photos, if Possible

If you can snap a photo of the existing bus stop and/or any repairs you're requesting, that would be helpful to our team. 

Complete Form

Request New Bus Shelter or Repairs

Await Response

The City will review your request and inspect the suggested bus stop for feasibility - including ADA compliance.
Once reviewed, someone from The City will email you with any relevant updates.