Homeless Assistance

HELPLINE 877-994-4357

The mission is to provide homeless individuals assistance by placement into appropriate housing and/or shelter. The program provides outreach, assessment, placement, information, referral and transportation services to homeless individuals and families.  The program also employs and trains formerly homeless men and women.



Stephen P. Clark Building/Government Center

111 NW 1st Street, 1st Floor

Miami, FL 33128

Office hours are 9am to 3pm, Monday to Friday.

El horario de oficina es de 9am a 3pm, de lunes a viernes.


Other services include: Rental assistance applications, food vouchers for families with small children, and past due electric bill application assistance.

Important steps that can expedite assistance:

  1. Register by calling 877-994-4357
  2. If you are visiting the Stephen P. Clark/ Government Center, the assistance office is located on the 1st floor.
  3. Sign-in at the front desk
  4. Pass through Security


Otros servicios incluyen: Solicitudes de asistencia de alquiler, cup6n de alimentos para familias con niños pequeños y asistencia para la solicitud de facturas de electricidad  vencidas.

Pasos importantes que pueden acelerar la asistencia:

  1. Regístrese llamando al 877-994-4357
  2. Si está visitando el Stephen P I Clark I Government Center, la oficina de asistencia se encuentra en el primer piso
  3. Regístrese en la recepción
  4. Pase por seguridad


Map of Stephen Clark Building



Head North on SW 2nd Avenue for 3 blocks and enter the Stephen P. Clark/Government Center building which is located on NW First Street.


Diríjase hacia el norte por SW 2nd Ave. durante 3 cuadras y entre al edificio Stephen P. Clark/Government Center que se encuentra en NW 1st St.



  • Conduct countywide outreach, engagement (information and referral) and placement/transportation of individuals and families experiencing homelessness into temporary or permanent housing as well as to appropriate rehabilitation agencies/programs etc.

  • Disseminate information and connect veteran individuals and their families experiencing difficulties with the VA and the Miami Dade County Homeless Continuum of Care with the goal of enhancing opportunities to return them to employment, safe housing, available health care and mental health services as needed. 

  • Play point in the evacuation of individuals found living in the streets during inclement weather and places them into emergency shelters. 

  • Replace birth certificates and state identification documents as well as assists with the mental evaluation, diagnose and ambulatory treatment of mentally challenged homeless individuals. 

  • Facilitate the establishment and implementation of discharge procedures for homeless individuals exiting jails, hospitals and community mental health agencies (in coordination with Miami Dade Homeless Trust, Miami Dade County, Jackson Health Systems and City of Miami Police) ensuring that they have an adequate supply of medication upon discharge and that the appropriate services are provided afterwards.

We thank you for your efforts to feed the homeless and less fortunate within the City of Miami.

This permit allows the City to manage large group feedings in our public spaces with advance notice, ensuring a safe and sanitary environment for our citizens. This also allows Homeless Outreach to provide robust services during the street feedings. Please note that during the threat of COVID, we are encouraging individuals and organizations to not participate in large group feedings. If you choose to participate in large group feedings, please follow CDC guidelines.

To apply for a large group feeding permit, please click here: Large Group Feedings


  • Miami VA Health Care System, Operation Sacred Trust and CAHSD Veteran Services Program 

  • Prioritizing veterans have always been on the top of the City’s programming list.

  • Identifying all Veterans experiencing homelessness.

  • Providing shelter immediately to any Veteran experiencing unsheltered homelessness who wants it.

  • Providing service-intensive transitional housing only in limited instances.

  • Assisting Veterans to swiftly move into permanent housing.

  • Providing resources, plans, partnerships, and system capacity in place should any Veteran become homeless or be at risk of homelessness in the future.

Born out of an acknowledgment that many of the individuals discharged from crisis units with anti-psychotic medication fail to take their medication, resulting in relapses, repeat ER and mental health hospital visits, and interactions with the police. The Lazarus Project began in August 2014 and was designed to provide much needed medical and behavioral healthcare to those still living on the streets. The Lazarus Project engages, assesses and administers medical treatment, including medication observation for previously prescribed psychotropic medications – on the street.  The Project also monitors patient progress with a goal of stabilization for engagement and placement into housing.

The Project began as an innovative collaboration between:

  • City of Miami Homeless Assistance Program (MHAP)

  • Camillus Health Concern

  • Camillus House

  • Miami-Dade County Homeless Trust

  • Miami Coalition for the Homeless

  • Multidisciplinary, Mobile Team

    • MHAP outreach worker

    • SOAR Case Manager, Housing Navigator/Case Manager

    • Psychiatric ARNP, Medical Assistant

City of Miami Community Development Housing Division

The City has many different programs to assist homeowners and potential homebuyers.  The First-Time Homebuyer’s program provides down payment and closing cost assistance for eligible families to buy their first home.  The City also provides subsidies to private developers throughout the City to provide affordable housing units for purchase or renting.   In addition, the Single Family Rehabilitation program provides low-interest deferred loans to homeowners in the City of Miami to repair their properties.  For more information call 311 or 305-416-2080.

Florida Housing Finance Corporation

Florida Housing Finance Corporation provides funding to developers to provide affordable rental housing throughout the State.  For more information about rental housing funded by Florida Housing, call (850) 488-4197. For other Florida Housing Finance Corporation information visit www.floridahousing.org.

Foreclosure Prevention

Foreclosure Prevention - It's a growing problem across the country: Homeowners facing foreclosure are losing their money – and their homes – to loan modification scams. Information is your best defense. If you see the signs of a scam and know the facts, you can protect yourself. Learn more in English.

AARP Foundation Housing Solutions Center

AARP Foundation Housing Solutions Center connects homeowners age 50 and older to free HUD-certified counseling, resources and education that can help prevent foreclosure. Call toll free to (855) 850-2525 or dial 311 in Miami  to begin a free foreclosure prevention session today. Additional information is available online at www.aarp.org/housingsolutionscenter

The City of Miami is committed to helping all residents who are experiencing homelessness.   


  • Providing safe shelter for LGBTQ+ persons experiencing unsheltered homelessness

  • Providing recommendations to other agencies that support the LGBTQ+ community 


Besides reaching out to Homeless Assistance, please reach out to our LGBTQ+ liaisons: www.miamigov.com/lgbtq