Concierge Program

Are you experiencing challenges with your large-scale project and need assistance? The City of Miami has launched a Concierge Program to support large commercial or complex developments, affordable housing projects, City-led initiatives, and other high-profile projects that qualify for Special Area Plans and meet the program’s eligibility criteria.

How Can We Help?

Through our Expedited Plan Review program, we offer Overnight Expedited Reviews and Joint Plan Reviews to help accelerate the permitting process. These services are designed to reduce the number of review cycles, shorten overall review times, and keep your project moving forward. 

For Concierge projects, we provide tailored permitting support that takes into account each project’s unique challenges, specific needs, and critical deadlines — all with the goal of driving efficient progress and timely completion. 

Who Qualifies? 

To be eligible for Concierge Services, your project must meet one the following criteria: 

  • A commercial development of at least 20,000 square feet that involves notable complexity or time-sensitive milestones, 
    OR 

  • A commercial project governed by a Special Area Plan (SAP) that includes an expediting clause. 

NOTE: To initiate Concierge Services, your building permit application and plans must be submitted, and all applicable fees must be paid. 

Available Concierge Services

Expedited Plan Review  
  • An Expedited Plan Review is one that takes place outside of The City's normal regular hours.  Expedited plan reviews can be requested for the following disciplines: Building, Electrical, Mechanical, Plumbing, Structural, Flood Plain, Environmental Resources, Planning, Zoning, Resilience & Public Works and Code Compliance.
Joint Plan Review  
  • Collaborative meetings with City staff and design professionals to resolve comments and align across departments. Free for qualifying Affordable Housing projects. 
Affordable Housing Permitting Assistance 

Schedule an Appointment

 

Need assistance with a residential property? Please visit the Homeowner Assistance Program page to learn more. 

  • What is an Expedited Overnight Review? 
  • What is a Joint Plan Review? 
    • A joint plan review takes place between the design professional(s) and our staff to discuss the comments and conduct reviews and can involve multiple departments/disciplines such as Planning, Zoning, and Resilience & Public Works.  
    • For more information and to apply, please visit our Get a Joint Plan Review page.
  • How do I know if I qualify for a Joint Plan Review/ Expedited Overnight Review? 
    • You must have a commercial project of over 20,000 sq. ft., and have completed one cycle of reviews.
      • Shop drawings/additional plans, and revisions qualify on the first cycle of review.